Help & Contact

Shipping Method

There are 2 different kinds of shipping methods available for your selection:

Shipping Methods

Cost

Estimated Delivery Time

Couriers

Expedited

High

About 3-5 working days

TNT,DHL,UPS,FedEx

Standard

Cheap

About 7-15 working days

EMS

Economical

Super Save

About 15-30 working days

Postal Packet

International Shipping Information:

In order to help our customers to get your order quickly and safely, here are some points for your selection.


EMS: If your order is not rush, you can choose this which will help you get fewer even free taxes. It will only take about 7 business days if ship to USA, Japan, Australia and so on. But usually it is very hard to track on line.
TNT: It is Netherlands local express company, usually if your country is in UK, German, you need to pay taxes.
DHL: For European countries, it is the fattest way, and you can track it on line at any time.
UPS/FedEx: If ship to USA, Canada, this is the best and fattest shipping method for your choice.

 

Generally speaking, TNT is better on developing countries and it is very fast, but you may need to pay for taxes ; DHL is better for European countries; UPS is better for America countries ; FedEx is better for Southeast Asia countries; EMS is the slowest shipping method but you may get free taxes on European countries such as United Kingdom, German and so on.
And sometimes, we will choose the best shipping method for you according to your event date for you to get fewer taxes. And we will also do something to help you to get fewer taxes or even free taxes, for example, we will put “Sample”, and lower amount (maybe USD 30, USD 50, and USD 80) on shipping bill. If you do not want these words appeared on shipping bill, please inform us when ordering.

 

Notice:

1. The information needed for shipping includes your Full Name, Address, and Phone Number. Please be aware that we can only ship your dress by ZIP CODE address. While PO Boxes or similar addresses are not available for shipping.

2. We will ship your dress within 5 working days after finishing packing. And the tracking numbers will be provided for you to track on the specific website by yourself.

3. If problems occur during the shipping of your dress, we will contact you by email to explain the details.

4. We are not responsible for customs taxes, thus if your local customs or courier ask for taxes, you should pay by yourself.

 

 

Payment Method

PayPal

1. With PayPal, you can send payment quickly and securely online.
2. Through PayPal, you can pay with credit card, debit card, or bank account balance.
3. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Advantages with using PayPal:

1. Payment is traceable. You can trace the status of your payment using your PayPal account.
2. Payment does not require you to use your credit card online (you can transfer directly from your bank account)
3.OurSite doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

Western Union

Transferring information of Our Site:

Beneficiary: **** (First name: **** Last name: ****)
Address: *****
ID Card: ******
Phone number: ******

For our conveniently receiving. Yours relay the necessary information such as your name, amount sent, Money Transfer Control Number (MTCN#), and the country the money was sent from to email address after you successfully transferred your money will be appreciated.